Frequently Asked Questions
Find quick answers to common questions about ordering, delivery, and our flowers.
Ordering
How do I place an order?
You can place an order directly through our website by browsing our collection, selecting your preferred arrangement, and proceeding to checkout. You can also call us at (916) 203-3662 to place an order by phone.
Can I customize my bouquet?
Absolutely! We love creating custom arrangements. Contact us with your vision — preferred colors, flowers, style, and budget — and our expert florists will craft a bespoke bouquet just for you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Square payments. All transactions are securely processed.
Delivery
Do you offer same-day delivery?
Yes! We offer same-day delivery for orders placed before 7:00 PM, seven days a week. Same-day delivery is available across all 12 of our service areas in the Sacramento area.
What areas do you deliver to?
We deliver to Roseville, Folsom, Rocklin, Lincoln, Granite Bay, Citrus Heights, Carmichael, El Dorado Hills, Auburn, Antelope, Elk Grove, and Sacramento. Visit our Locations page for more details.
What are your delivery hours?
We deliver every day until 9:00 PM. Order by 7:00 PM for same-day delivery, any day of the week. Our Roseville store is open 9:00 AM – 7:00 PM daily.
Products & Care
How long will my flowers last?
With proper care, most of our arrangements last 5–7 days. We include care instructions with every delivery. Key tips: trim stems at an angle, change water every 2 days, and keep flowers away from direct sunlight and heat sources.
Do you make substitutions?
Occasionally, certain flowers may be unavailable due to seasonality. In such cases, our florists will substitute with blooms of equal or greater value that match the style and color palette of your chosen arrangement. We always prioritize maintaining the overall look and feel.
Still Have Questions?
Our friendly team is always happy to help with any questions not covered here.